KPI Certification is an immersive four-day program focused on equipping you with powerful sensemaking tools to help you and others navigate polarity and expand the capacity for Both/And. This course licenses you to administer four KPI instruments as well as the Polarity Navigator tool.
Suitable for Leadership Coaches, Organizational Development Consultants, and Talent Development & Human Resources Professionals
2025 KPI Certification Cohorts
Select a date below and register now!
Virtual certification: Feb 24-27, 2025
9 am – 5 pm ET (4 days)
Early Bird Pricing: $3,495 $3,995
Virtual certification: May 5-8, 2025
9 am – 5 pm ET (4 days)
Early Bird Pricing: $3,495 $3,995
Virtual certification: Aug 18-21, 2025
12 – 8 pm ET (4 days)
Early Bird Pricing: $3,495 $3,995
Virtual certification: Oct 20-23, 2025
9 am – 5 pm ET (4 days)
Early Bird Pricing: $3,495 $3,995
What is KPI Certification?
What Does the KPI Cohort Include?
Prepare in advance by exploring key concepts and principles, engaging in hands-on activities and expert-led discussions, and delving into the application of Both/And. Deepen your understanding of personal leadership polarities and join a global community of practice that uses Both/And thinking to develop more effective leaders.
- Polarity Navigator® Tool: Get certified in Andiron’s unique 5-step approach to navigating polarities: Analyzing, Mapping, Exploring, Acting, and Monitoring.
- Human KPI™ Self & 360: Help leaders deepen their awareness of key polarities for personal growth, fulfillment, and compassion.
- Leadership KPI™ Self & 360: Assess how well leaders navigate key polarities of effective leadership. Help leaders enhance their effectiveness and adaptability.
As part of our KPI Certification, you will receive:
- 90-minute personalized debrief: Enjoy a personalized KPI 360 debrief with a coach.
- Free KPI assessments: Access one KPI Self and one KPI 360 assessment for a client post-certification.
- Digital copy of Navigating Polarities: Gain insights from Dr. Brian Emerson and Kelly Lewis’ book on using both/and thinking to lead transformation.
You’ll also gain access to a suite of materials to support your mastery and application of Both/And:
- Video tutorials and recorded sessions: Gain expert insights to deepen your understanding and application.
- Practitioner resources: Access explanations of key polarities and models to provide to your clients, along with practitioner-focused content on core principles, our KPI debrief approach, resource Polarity Navigators, and more.
- Program workbook: Utilize a comprehensive workbook to guide your learning and implementation.
- Practice KPI reports: Review sample KPI reports with interpretation notes to enhance your assessment skills.
- Both/And community: Join a network for ongoing support, collaboration, and access to real-world applications and success stories.
- Office hours: Access monthly faculty-led office hours for additional guidance and support.
“The KPI has enabled me to go deep with clients and enjoy doing it. I can help clients see the deeper story beneath their behaviors. I like looking at patterns and holding them up for the clients’ inquiry. When I hold it as such, I don’t get attached to the story and stay connected to the client.”
– BILL PULLEN, FORMER HEAD OF THE GEORGETOWN UNIVERSITY LEADERSHIP COACHING PROGRAM AND INSTITUTE FOR TRANSFORMATIONAL LEADERSHIP
The 6 Steps to Get KPI Certified
The KPI Certification process equips you to embrace Both/And thinking and enhance your ability to help others navigate polarities. Here’s how you’ll get certified:
- Secure your spot in our virtual cohort.
- Complete the Leadership KPI Self-assessment (30 minutes) and begin the Human KPI 360 assessment (1 hour) to gain insights on navigating key polarities from multiple perspectives.
- Schedule a 1:1 debrief with a coach (90 minutes) to explore your KPI assessment results.
- Engage with the e-learning content (3 hours) to familiarize yourself with key concepts and principles and complete the pre-certification readiness check.
- Participate in four days of immersive training (30 hours) featuring interactive sessions, hands-on activities, group discussions, and real-world applications.
- Complete a practice client assignment, reflection paper (2 hours), and post-certification readiness check (30 mins) to apply what you’ve learned and reflect on your experience.
Congratulations!
After successfully completing all components, you’ll become a KPI Certified Practitioner, ready to implement Both/And thinking in your work.
Meet Your Faculty
What Are the Key Polarities You’ll Learn to Navigate?
You’ll learn how to harness both sets of polarities—Human and Leadership. This program will guide you in understanding and leveraging these foundational polarities to enhance your decision-making and actions.
By the end of the four days, you’ll be equipped to implement Both/And leadership, enabling you to navigate polarities and complexities with greater balance and effectiveness.
Human KPI
These six key polarities are at play in each of us, in any role and any relationship.
Assuredness :: Openness
Focus on Self :: Focus on Others
Hope :: Reality
Take Seriously :: Hold Lightly
Desire More :: Appreciate What Is
Responsibility :: Forgiveness
Leadership KPI
There are six key polarities leaders need to navigate for effective leadership.
Action :: Reflection
Stability :: Change
Challenge :: Support
Exude Competence :: Exude Warmth
Task Focus :: Relationship Focus
Direct :: Empower
What Tools Will You Learn To Use?
Use the power of the Polarity Navigator and the Key Polarity Indicator assessments to delve into your unique preferences and patterns. You’ll learn to integrate identity, vulnerability, and transformation to enhance your coaching.
Polarity Navigator
You’ll learn our practical 5-step approach to polarities that explores identity transformation, the Third Way as a mindset, and the role of Vulnerability in navigating polarities.
The Polarity Navigator helps you and your clients make sense of a polarity to take action from a Both/And mindset and get the benefits of both poles — while avoiding their overuses over time.
Polarity Maps
What does it look like when an individual navigates these key polarities well — or not so well? Where are they being effective or struggling?
The KPI Report features polarity maps for each of the six key polarities.
These behavioral maps outline behaviors that leverage benefits or result in overuse of a pole and provide insights into preferences.
The KPI Wheel (Both/And Model)
The KPI wheel is a dynamic model built on the 6 key polarities (center of wheel) and shows the practical ways polarities contribute to overall success. The KPI recognizes that mindsets drive our actions and actions drive our results. Each pole of a polarity is like a mindset we must adopt to access certain actions and generate specific results. The KPI model provides a way for leaders to identify areas in which adopting a both/and mindset would expand their impact.
The Outer Ring
The Outer Ring contains three essential responsibilities that contribute to our fulfillment and success.The Middle Ring
The Middle Ring contains six capabilities needed to deliver on the results of the outer ring.The Inner Ring
The Inner Ring contains the poles of the six key polarities people have to navigate. Each pole is like a mindset and contributes to or detracts from a person’s ability to demonstrate the capabilities in the middle ring, and the impact of the outer ring.Why Choose the KPI?
The Human KPI and Leadership KPI measure how well individuals or teams navigate some of the key polarities central to leadership. It quickly identifies where a person might benefit from harnessing more of a Both/And mindset and where they could be at risk for defaulting to Either/Or — especially under pressure. It goes beyond feedback on behaviors and competencies to the source: the mindsets, values, and motivations out of which those behaviors live.
This Certification course empowers you to navigate the complex challenges teams and leaders face by equipping you with sensemaking tools to understand and address key polarities, focusing on behavior and identity.
By completing this certification, you will gain practical tools to drive sustainable success in your practice, empower your clients to achieve their goals, and enhance your ability to handle complex organizational challenges effectively.
Ready to Transform Your Practice?
“The KPI is a framework that goes beyond the question of right or wrong, good or bad. It provides you a 3D view of your strengths as motivators and examines how deeply held attachments can keep us stuck in a polarized view – shedding light on why navigating these paradoxical tensions is often easier said than done.”
Abbey Jenkins, Chief Commercial & Business Officer, Lyndra Therapeutics